MSC recrute pour le compte de son client:
Job Title: network Operations Center Engineer
Sections: Operation & Maintenance
Reports: Network Operations Center Engineer
Organization: Telecom
Workplace: Kinshasa
Effective: 1
Deadline: July-11-2021
Performance Criteria
Main Purpose
The role is responsible for ensuring the proper design and planning of the physical network, and coordinate end to end execution of all projects to guarantee the efficient, qualitative and timely rollout of the network and capturing of records in line with the company’s strategy.
1 – Key Performance AREA (Objective): Weight: 10 %
NETWORK PLANNING
Key Performance INDICATORS
Performance Standards/Targets
1.1
Draws up and update the network master plan and manages the planning, development, optimization, and commissioning of network projects.
Continuously
1.2
Gives input to business case applications for approval by the executive
Continuously
1.3
Gives input to Group planning on technical specifications and carryout group planning assignments when assigned
On demand
1.4
Ensure network records are received, filed, and managed to make them accessible to users in the right format and on time
Continuously
1.5
Provides projects budgetary inputs for inclusion in the overall department budget
Annually
2 – Key Performance AREA (Objective): Weight: 25 %
PROJECT MANAGEMENT
Key Performance INDICATORS
Performance Standards/Targets
2.1
Coordinate end to end rollout of major projects to ensure seamless handover between departments up to activation and billing
As per project
2.2
Ensures and approves Gantt charts, responsibility matrix and project scope as benchmark for implementing teams
Relevant Reports
2.3
Checks availability of resources for projects before and during the duration of the project rollout
Relevant Reports
2.4
Reviews projects on closure to capture learning points improve on future and rollout
As per project
2.5
Ensures records are captured in the right format during project implementation to avoid loss of information
As per project
2.6
Monitors the budget expenses in line with approved budgets, and discusses variances with the Head
As per project
3 – Key Performance AREA (Objective): Weight: 15 %
COMPLIANCE AND GOVERNANCE
Key Performance INDICATORS
Performance Standards/Targets
3.1
Ensures adherence to policies and updates procedures for network planning and rollout according LT Group standards.
Relevant Report
3.2
Manages department control measures, to ensure business continuity in compliance with MoT, Council and City By-Laws
Relevant Reports
3.3
Monitors planning team and rollout team’s compliance to ensure adherence to SHE and Quality Assurance set policies, standards, and
Applicable laws for major projects.
Relevant Reports
4- Key Performance AREA (Objective): Weight: 20 %
CUSTOMER AND STAKEHOLDER MANAGEMENT
Key Performance INDICATORS
Key Performance TARGETS
4.1
Maintains liaison with key external customers, stakeholders, and other operators on project route plans and right to fwayapprovalsandas-built informationissues
Continuously
4.2
Ensure internal customers get guidance from planning and get information from records within agreed SLA times.
Continuously
4.3
Avail information to Stakeholder department in the required format and assist the department in engaging external stakeholders
Continuously
5. Key Performance AREA (Objective): Weight: 15%
DISASTER RECOVERY AND BUSINESS CONTINUITY PLANNING
Key Performance INDICATORS
Performance Standards/Targets
5.1
Ensures the department’s Information Management Systems are backed up
Annually
5.2
Manages the development and execution of the department’s disaster recovery and business continuity plan
Monthly
5.3
Develops and updates the business continuity plans and ensures that they are aligned with the Company’s BCP policy.
Quarterly
5.4
Ensures that the BCP and Risk Management procedures are adhered to by all in the department in line with the LTDRC BCP policy.
Continuously
5.5
Ensures that the residual risks in the department are within the risk appetite
in line with the set policies and guidelines.
Monthly
5.6
Reviews and approves BCP and DRP, updates and ensures that the documentation is circulated to all concerned parties.
Monthly
6. Key Performance AREA (Objective): Weight: 15%
DEPARTMENTAL STAFF DEVELOPMENT AND PERFORMANCE MANAGEMENT
Key Performance INDICATORS
Performance Standards/Targets
6.1
Manages the Development long and short-term plans, together with the planning and records team to meet agreed goals and objectives.
Annual in compliance with the LTDRC Human Capital Policies and Procedures
6.2
Identifies and agrees key result areas, key objectives/tasks, and action plans in line with strategic goals
Quarterly
6.3
Reviews, updates, and maintains the Department structure for approval by the Head in Liaison with Human Resources
Quarterly
6.4
Develops the necessary plan/s to ensure that the Department meets its agreed goals and objectives, meets staff on a pre-agreed basis, identifies and agrees key performance areas, key objectives/tasks and action plans;
Monthly
6.5
Identify staff training and development needs and develop competence
training plans., including in house trainings
Quarterly
6.6
Carries out evaluation of staff, identifies performance strengths and deficiencies, and arranges for necessary action (for example further specialised development);
Monthly
6.7
Ensures that members of staff adhere to the Code of Conduct and Human Resources Policies, as well as recommends disciplinary action where necessary.
Continuously
6.8
Coordinates the planning and records teams to identify and agree on key result areas, key objectives/tasks, and action plans
100% employees in the
department have a performance scorecard
6.9
Manages the overall welfare of planning and records teams (Illness or bereavement) and takes appropriate action assist to ensure they remain
motivated and productive
Continuously
3 Key Decisions and Accountability
KEY DECISIONS:
Decides on Network Master plan design
Decides on Network Optimization to cater for future demand
Decides on records systems to be used
Decides on resource allocation in the network
ACCOUNTABLE FOR:
Accountable for Network Master plan development and updating
Accountable for proper network planning and optimization to meet international standards and future products
Accountable for aligning network planning to Group strategy and focus
Accountable for Records filing,updating,
Accountableforphysicalnetworkpricingasinputtopricingmodeltoensureacceptablereturnoninvestment
Job Qualifications
Formal Qualifications Required
Essential / Desirable
University Degree (Licence) in a relevant field (Electrical and Electronic Engineering, Telecoms, Computer Science.IT)
Essential
Post Grad Qualification
Desirable
Project Management Training /Certifications
Desirable
Relevant professional/ vendor certification
Desirable
Experience
Role Related Experience Required
Minimum Years’ Experience
Essential / Desirable
Experience in the in Telecommunication/ ICT industry
5 years
Essential
Experience in Network Planning and Development
Essential
Experience in Planning tools, Transmission protocols and working with Transmission Equipment and advanced technologies
Essential
Experience in dealing with cross functional workgroups
Essential
Experience in Stake holder management
Essential
Knowledge Areas
Role Related Knowledge Required
Essential / Desirable
Proficient in Network Planning and Development using modern planning and record stools
Essential
Records and Process management
Essential
Program and Project Management knowledgeareas
Essential
Knowledge of Network ManagementSystems.
Essential
Financial budgeting
Essential
Job RelatedSkillsRequired
Essential / Desirable
Excellent verbal and written communication and ability to present complex situations
Essential
Negotiation skills
Essential
Ability to analyse and solve complex problems to achieve the correct outcomes
Essential
Ability to lead, manage and develop staff and employees
Essential
Financial budgeting and planning
Essential
Exceptionally self-motivated and directed
Essential
Keen attention to detail
Essential
Superior analytical, evaluative, and problem-solving abilities
Essential
Span of control
Supervision / Coordination of People and Work
Currentnumber of jobs
2
Number of people
5
