INTERNAL & EXTERNAL JOB ADVERTISEMENT
Position : Regional Support Data
Group : Regions
Division : EBU/Eastern Region
Location : Durba
Working Area : Aru – Ariwara – Durba – Watsa
Level / Band : I / 6
Report to : Eastern Region Corporate Vodanet & Data Manager
Date Posted : February 20th, 2015
Closing Date : February 26th, 2015
E-mail : [email protected]
MAIN DUTIES:
- Do the Installation and Maintenance of Customer on Alvarion VL equipment in area.
- Focus on particular needs from customers in terms of Internet services and nurture our technical relationship with their IT team
- Supports the Regions in the installation of the Internet Network.
- Be the first Support to the Internet Customers Issues in area.
- Do the customer services configurations in laptop, desktop and router.
- Do the pre-sales in line with the customer’s specific needs.
- Provide the Internet customers on Installation and Maintenance Tasks
- Assure the acquisition on new Internet VL customers in area.
- Reporting on VL Internet customer’s installation.
- Daily, Weekly and Monthly reporting on VL installation activities
QUALIFICATIONS & EXPERIENCE
- Graduate in the Telecommunications / IT / Electronics Engineering or equivalent
- More than 2 years relevant experience in the ISP Systems Installations.
- Working experience in the configuration Internet links, antenna and other devises.
- WAN/LAN good knowledge
COMPETENCIES(KNOWLEDGE, SKILLS AND ATTRIBUTES):
- Disciplined methodology
- Fault finding skills
- Be customers orientated
- Good communication skills
- Good Interpersonal skills
- Good communicator with customer
- Detail and quality conscious
- Conscientious
- Forward thinking
- Integrity
- Decision making and problem solving/analysis skills
- Team spirit
- Reliable, independent
- Broad thinking
- Conflict handling
- English and French speaking and writing recommended
Please submit your application accompanied with concise CV to e-mail [email protected] BY INDICATING IMPERATIVELY THE JOB TITLE AS SUBJECT OF YOUR MAIL.
For queries, please contact HR Operations from 8.30 to 16.30 Monday to Friday.
Note: Only short listed candidates will be notified.